1. Introduction & Scope
Junglee pro ("we", "the platform") places the highest importance on your privacy. This privacy policy explains how junglee pro collects, processes, stores, and protects your personal information. It applies whenever you use the junglee pro website, mobile app, or any of our services.
By creating an account or using junglee pro's services, you are considered to have agreed to this Privacy Policy. We recommend reading it before registering. We have made every effort to write it in plain, straightforward language — avoiding complex legal jargon — so every member can understand it clearly.
Important
This policy may be updated from time to time. For significant changes, you will be notified in advance via your registered email or an on-site notification.
2. Purpose of Data Collection
Every piece of information junglee pro collects has a specific, legitimate purpose behind it. We never collect unnecessary or excessive data.
Directly Collected Information
- Registration Details: Name, email, mobile number, date of birth — collected for account creation and identity verification.
- KYC Documents: Copy of national ID or passport — for age verification and legal compliance.
- Payment Information: Transaction history and payment method — for processing financial transactions.
- Support Messages: Questions and responses from support interactions — used to help resolve issues effectively.
Automatically Collected Information
- Device Information: Browser type, operating system, screen resolution.
- Network Information: IP address and approximate location — for security verification purposes.
- Usage Patterns: Pages visited and time spent, along with which features you use most.
- Cookies & Session Data: To improve your experience on the platform.
3. How We Use Your Information
Junglee pro uses the data it collects solely for specified purposes. Your data is never used for anything beyond what is outlined here. The primary use cases are:
- Creating accounts, verifying identity, and ensuring secure login.
- Processing financial transactions and preventing fraud.
- Compliance with legal requirements and regulatory body guidelines.
- Improving platform performance and resolving technical issues.
- To deliver a personalized betting experience and relevant offers.
- Monitoring responsible gaming limits and protecting member wellbeing.
What We Never Do
Your data is never sold or rented to third parties. It is not used for marketing purposes without your consent.
4. Data Sharing Policy
Junglee pro does not share your personal information with third parties for commercial purposes. However, there are a few limited situations where sharing may be necessary:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
- Law Enforcement: We are legally required to provide information in response to a valid court order or request from a government authority.
- Licensing Authority: For regular audits and reviews by gambling regulatory authorities.
- Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.
Before sharing data with any partner, junglee pro ensures they adhere to equivalent privacy standards.
5. Cookies & Tracking Technologies
Junglee pro uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Type
- Essential Cookies: Used to maintain login status, shopping cart, and session continuity — the site cannot function properly without these.
- Functionality Cookies: To remember your language preference, timezone, and previous settings.
- Analytics Cookies: To understand which features are used most — this data is not linked to any individual.
You can manage cookies through your browser settings. However, disabling certain cookies may affect how some features on the site work.
6. Security Measures
Junglee pro uses industry-leading technology and practices to protect your personal information. We make no compromises when it comes to security.
Technical Security
256-bit SSL/TLS encryption, firewall protection, DDoS prevention, and regular security audits.
Administrative Safeguards
Only authorized personnel can access data. Privacy training is mandatory for all staff.
Password Protection
Passwords are stored as hashes. No staff member can ever view your password.
Breach Notification
In the event of a data breach, affected members will be notified within 72 hours.
7. Data Retention Period
Junglee pro does not retain your data longer than necessary. A separate retention period is defined for each category of information:
| Data Type |
Retention Period |
Reason |
| Account Information |
Duration of active account + 5 years |
Legal Obligations |
| Transaction Records |
7 years |
Financial Regulations |
| KYC Documents |
5 Years |
AML Regulations |
| Cookie Data |
30–365 days |
Functionality |
| Support Messages |
2 Years |
Service Quality |
8. Your Privacy Rights
As a junglee pro member, you have specific rights over your own data. To exercise these rights, please contact our support team:
- Right to Know: Right to ask what data we hold about you.
- Right to Rectification: Right to request correction of any inaccurate data.
- Right to Erasure: Right to request deletion of your data after the required legal retention period.
- Right to Portability: The right to receive your data in a portable format.
- Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
- Right to Object: The right to opt out of marketing communications.
To Exercise Your Rights
Email us at support@jungleepro.app or reach out via live chat. We are required to respond within 30 days.
9. Protection of Minors & Underage Users
Strictly prohibited for users under 18
junglee pro does not knowingly collect data from or provide services to anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately.
If parents suspect their child is using junglee pro, please contact support@jungleepro.app immediately. We will take prompt action and permanently delete any associated data.